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DEG/FMO/PR Independent Complaints Mechanism
Are monitoring reports made public?
Yes
Benchmark Category
Transparency
Date of Policy Review
Jan, 2017
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Independent Complaints Mechanism FMO (FMO ICM); p. 10, section para. 3.2.11
- Independent Complaints Mechanism FMO (FMO ICM); p. 12, section para. 3.5.2
- Independent Complaints Mechanism DEG (DEG ICM); p. 10, section para. 3.2.11
- Independent Complaints Mechanism DEG (DEG ICM); p. 12, section para. 3.5.2
- Independent Complaints Mechanism Proparco (PR ICM); p. 13, section para. 3.5.2
Notes
The release of dispute resolution monitoring outcomes are subject to the monitoring agreements developed by the parties.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review