IFC Compliance Advisor/Ombudsman

Are monitoring reports made public?

Yes

Benchmark Category

Monitoring and Follow-up of Outcomes of IAM Process

Date of Policy Review

Page Updated On:

Feb. 28, 2024, 11:21 a.m.

Citations

Notes

How do other IAMs compare?

IAM	Answer
IKI Compliance Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review