Loading...
IDB Independent Consultation and Investigation Mechanism
Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?
Yes
Benchmark Category
Eligibility requirements
Date of Policy Review
Jan, 2014
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Policy of the Independent Consultation and Investigation Mechanism of the IDB (MICI IDB); p. 8, section F.14.g
- Policy of the Independent Consultation and Investigation Mechanism of the IDB (MICI IDB); p. 12, section G.22.d
- Policy of the Independent Consultation and Investigation Mechanism of the IIC/IDB Invest (MICI IIC); p. 4, section F.14.g
- Policy of the Independent Consultation and Investigation Mechanism of the IIC/IDB Invest (MICI IIC); p. 8, section G.22.d
Notes
Yes
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review