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Complaint Region: Sub-Saharan Africax IAM: IFC Compliance Advisor/Ombudsmanx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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International Finance Corporation and Multilateral Investment Guarantee Agency CAO Complaints IAM Country Date Filed Status
AEF Lesiolo Grain Handlers Limited-01/Nakuru IFC CAO Kenya 01/04/2006 Closed Without Outputs
AES Sonel-01/Douala IFC CAO Cameroon 01/09/2012 Closed Without Outputs
AES Sonel-02/Doula IFC CAO Cameroon 21/02/2013 Closed Without Outputs
Africa Investco-01 IFC CAO Mauritius 28/03/2012 Closed With Outputs Outside Process
African Bank IFC CAO South Africa 01/12/2005 Closed Without Outputs
Africap Investment Fund IFC CAO Mozambique 01/12/2010 Closed Without Outputs
Agri-Vie Fund-01/Kiboga IFC CAO Uganda 20/12/2011 Closed With Outputs
Agri-Vie Fund-02/Mubende IFC CAO Uganda 20/12/2011 Closed With Outputs
Ambatovy IFC CAO Madagascar 01/06/2012 Closed Without Outputs
Anvil Mining Congo, SARL-01/World Bank President Request IFC CAO Democratic Republic of Congo 01/07/2005 Closed With Outputs
Bujagali Energy-04/Bujagali IFC CAO Uganda 21/03/2011 Monitoring
Bujagali Energy-05/Bujagali IFC CAO Uganda 16/05/2011 Closed With Outputs
Bujagali Energy-06/Bujagali IFC CAO Uganda 03/04/2013 Monitoring
Bujagali Energy-07/Bujagali IFC CAO Uganda 03/02/2015 Monitoring
Bujagali-01/ Bujagali Falls IFC CAO Uganda 01/11/2000 Closed Without Outputs
Bujagali-02/Bujagali Falls IFC CAO Uganda 19/06/2001 Closed Without Outputs
Bujagali-03/Canada IFC CAO Uganda 01/07/2001 Closed Without Outputs
Bulyanhulu Project-01/Kankola IFC CAO Tanzania 01/01/2002 Closed Without Outputs
Chad-Cameroon Pipeline-01 IFC CAO Cameroon, Chad 01/10/2009 Closed Without Outputs
Chad-Cameroon Pipeline-02/Cameroon IFC CAO Cameroon 16/05/2011 Closed With Outputs
Chad-Cameroon Pipeline-03/Doba IFC CAO Chad 20/10/2011 Closed With Outputs
Coca-Cola Sabco IFC CAO Ethiopia 01/04/2010 Closed Without Outputs
CAO Compliance Audit of IFC's Financial Sector Investments IFC CAO World 01/04/2011 Monitoring
Heidelberg Cement IFC CAO Togo 01/02/2010 Closed Without Outputs
Impala Platinum IFC CAO South Africa 01/07/2013 Closed Without Outputs
Kalahari Diamond-01/Kalahari IFC CAO Botswana 01/11/2004 Closed Without Outputs
Kayogbo Youth Club IFC CAO Ghana 01/10/2006 Closed Without Outputs
Konkola Copper Mines Plc (KCM)-01/Ming'omba and Kawama IFC CAO Zambia 01/07/2003 Closed Without Outputs
Konkola Copper Mines Plc (KCM)-02/ Kawama IFC CAO Zambia 01/06/2008 Closed Without Outputs
Lonmin-01/Vice President request IFC CAO South Africa 21/08/2012 Closed Without Outputs
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Monitoring
Mozal-01/Matola and Maputo IFC CAO Mozambique 01/10/2010 Closed With Outputs
NNPC-01/Nigeria IFC CAO Nigeria 01/11/2013 Closed Without Outputs
National Land Claims IFC CAO Ethiopia 01/02/2007 Closed Without Outputs
Niger Delta Contractor Revolving Credit Facility-01/Niger Delta IFC CAO Nigeria 01/06/2001 Closed Without Outputs
Nun River Kolo Creek Oil Pipeline IFC CAO Nigeria 01/05/2011 Closed Without Outputs
Pan African Paper-01/Webuye IFC CAO Kenya 01/02/2008 Closed Without Outputs
Togo LCT-01/Lome IFC CAO Togo 09/03/2015 Closed With Outputs
Tsodilo-01/Badplaas IFC CAO South Africa 22/04/2013 Closed Without Outputs
Tullow Oil, Kosmos Energy & Jubilee FPSO-01/CAO Vice President Request IFC CAO Ghana 19/08/2010 Closed Without Outputs
Nigeria: XXX-01/Mbaise IFC CAO Nigeria 08/07/2014 Closed Without Outputs
Madagascar: Ambatovy-02 IFC CAO Madagascar 04/02/2015 Closed Without Outputs
Nigeria: Azura Edo-01/Edo IFC CAO Nigeria 17/02/2015 Closed Without Outputs
Cameroon: AES Sonel-03/Doula IFC CAO Cameroon 28/07/2015 Closed Without Outputs
Bidco Bev. & Det.-03/ Kalangala IFC CAO Uganda 13/01/2017 Closed With Outputs
Bidco Bev. & Det.-01/Thika IFC CAO Kenya 10/06/2016 Monitoring
Bidco-04/Thika IFC CAO Kenya 23/05/2017 Monitoring
Bridge International Academies-01/Kenya IFC CAO Kenya 16/04/2018 Monitoring
Bujagali Energy-08/Bujagali IFC CAO Uganda 06/06/2017 Monitoring
Eleme Fertilizer-01/Port Harcourt IFC CAO Nigeria 11/04/2018 Monitoring
MPS-01/Tema IFC CAO Ghana 26/02/2018 Closed Without Outputs
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Monitoring
Togo LCT-02/Lome IFC CAO Togo 16/02/2018 Closed With Outputs
West Africa: Socfin-01/Cameroon IFC CAO West Africa 23/11/2015 Closed Without Outputs
Cameroon: Lon Pangar-01/Cameroon IFC CAO Cameroon 13/01/2016 Closed Without Outputs
Nigeria: Delta State-01/Asaba IFC CAO Nigeria 17/03/2016 Closed Without Outputs
West Africa: Socfin-02/Cameroon IFC CAO West Africa 28/04/2016 Closed Without Outputs
Ethiopia: Transport Sector Project-01/Mizam Dima IFC CAO Ethiopia 29/04/2016 Closed Without Outputs
Mali: Business Proposal-01/Bamako IFC CAO Mali 13/05/2016 Closed Without Outputs
Nigeria: Access Bank IFC CAO Nigeria 01/06/2016 Closed Without Outputs
Uganda: Bidco-02 IFC CAO Uganda 08/07/2016 Closed Without Outputs
Nigeria: Access Bank-02 IFC CAO Nigeria 22/08/2016 Closed Without Outputs
Ghana: Quantum Terminal-01 IFC CAO Ghana 30/11/2016 Closed Without Outputs
Cameroon: MTN Group-01/Bamenda IFC CAO Cameroon 25/01/2017 Closed Without Outputs
Uganda: Isimba Dam-01 IFC CAO Uganda 20/04/2017 Closed Without Outputs
South Africa: Net1 UEPS Technologies Inc. IFC CAO South Africa 05/09/2017 Closed Without Outputs
CBG-01/Sangaredi IFC CAO Guinea 26/02/2019 Active
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Monitoring
Twangiza Mine-01/South Kivu IFC CAO Democratic Republic of Congo 01/05/2018 Closed Without Outputs
GAC-01/Texas IFC CAO Guinea 01/02/2019 Closed Without Outputs
Tenke Fungurume Mining-01/Fungurume IFC CAO Democratic Republic of Congo 01/04/2019 Closed Without Outputs
Dang Lake-01 IFC CAO Cameroon 01/04/2019 Closed Without Outputs
Bridge International Academies-02/Kenya IFC CAO Kenya 16/02/2020 Closed With Outputs
Delonex and Africa Oil-01/Kerio Valley IFC CAO Kenya 06/08/2019 Closed Without Outputs
Bridge International Academies-04/Kenya Vice President Request IFC CAO Kenya 03/09/2020 Monitoring
Bridge International Academies-03/Kenya IFC CAO Kenya 16/02/2020 Closed With Outputs
Nachtigal Hydropower Co-01 IFC CAO Cameroon 19/04/2022 Active
Togo LCT-03/Lome IFC CAO Togo 20/12/2022 Closed With Outputs
Eleme Fertilizer II-02/Port Harcourt IFC CAO Nigeria 16/11/2023 Closed Without Outputs
Learn Capital-01 IFC CAO Kenya 16/06/2023 Monitoring
Learn Capital-02 IFC CAO Kenya 19/06/2023 Monitoring
Learn Capital-03 IFC CAO Kenya 22/06/2023 Monitoring
Learn Capital-04 IFC CAO Kenya 04/08/2023 Monitoring
Senegal: Sendou-01 IFC CAO Senegal 22/02/2018 Closed Without Outputs
Kenya/Financial Intermediaries 01 IFC CAO Kenya 26/04/2019 Closed Without Outputs
Nigeria: Synergy Capital IFC CAO Nigeria 10/02/2020 Closed Without Outputs
Madagascar: Airports Madagascar IFC CAO Madagascar 11/03/2020 Closed Without Outputs
Kenya: KEPSA-01 IFC CAO Kenya 02/11/2020 Closed Without Outputs
Madagascar: QIT Madagascar Minerals IFC CAO Madagascar 08/03/2021 Closed Without Outputs
Kenya: Bridge International Academies-05 IFC CAO Kenya 20/04/2021 Closed Without Outputs
Uganda: Britam Holdings PLC IFC CAO Uganda 13/10/2021 Closed Without Outputs
DRC: Bralima S.A, and the Coca Cola Co-01/ IFC CAO Democratic Republic of Congo 20/07/2022 Closed Without Outputs
Uganda: Britam Holdings PLC-01/ IFC CAO Uganda 19/09/2022 Closed Without Outputs
Guinea: Palma Guinée-01 IFC CAO Guinea 19/01/2023 Closed Without Outputs
Cameroon: AES Sonel-03/ IFC CAO Cameroon 21/02/2023 Closed Without Outputs
Guinea: Dynamic Mining IFC CAO Guinea 30/03/2023 Closed Without Outputs
Kenya: Kipeto Energy/ IFC CAO Kenya 24/04/2023 Closed Without Outputs