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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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Project Filters

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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
CAREC Transport Corridor I Investment Program ADB SPF CRP Kazakhstan 05/11/2009 Closed With Outputs
Community Empowerment for Rural Development Project ADB SPF CRP Indonesia 21/02/2005 Closed With Outputs
Education Sector Reform Project ADB SPF CRP Tajikistan 05/08/2010 Closed With Outputs
National Highway Development Sector Investment Program ADB SPF CRP Pakistan 09/09/2006 Closed With Outputs
African Development Bank IRM Complaints IAM Country Date Filed Status
Bujagali Hydropower Project and Bujagali Interconnection Project AfDB IRM Uganda 16/05/2007 Closed With Outputs
Construction of the Marrakech - Agadir Motorway AfDB IRM Morocco 19/07/2010 Closed With Outputs
Dakar-Diamniadio Highway Project AfDB IRM Senegal 15/06/2011 Closed With Outputs
Tanzania Road Support Project II AfDB IRM Tanzania 05/06/2012 Closed With Outputs
Outer Ring Road Project AfDB IRM Kenya 14/09/2015 Closed With Outputs
Mombasa Mariakani Highway Project AfDB IRM Kenya 21/08/2018 Monitoring
Mombasa Mariakani Highway Project AfDB IRM Kenya 28/08/2018 Monitoring
European Investment Bank CM Complaints IAM Country Date Filed Status
Ambatovy Nickel Project EIB CM Madagascar 09/05/2012 Monitoring
Bujagali Hydroelectric EIB CM Uganda 02/12/2009 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 05/01/2012 Closed With Outputs
Castor Underground Gas Storage EIB CM Spain 03/12/2013 Closed With Outputs
EMS Electricity Network Upgrading EIB CM Serbia 21/10/2014 Closed With Outputs
Gazela Bridge Rehabilitation EIB CM Serbia 28/09/2009 Closed With Outputs
Highway Interchange Petlovo Brdo EIB CM Serbia 22/03/2013 Monitoring
Larnaca Sewerage and Drainage I EIB CM Cyprus 26/05/2012 Closed With Outputs
Mariscina County Waste Management EIB CM Croatia 06/03/2013 Monitoring
NFC Forestry Project EIB CM Uganda 20/10/2011 Closed With Outputs Outside Process
Valencia Centros Escolares II-2 EIB CM Spain 04/09/2013 Monitoring
Valencia Centros Escolares Escolares II-2 EIB CM Spain 05/08/2013 Monitoring
Grand Contournement Ouest de Strasbourg EIB CM France 12/04/2018 Monitoring
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 14/12/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 07/12/2017 Monitoring
Regional Mombasa Port Access Road EIB CM Kenya 30/06/2017 Monitoring
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 02/03/2017 Monitoring
Armenia M6 Interstate Road EIB CM Armenia 27/01/2017 Monitoring
Georgia East-West Highway EIB CM Georgia 09/01/2017 Closed With Outputs
Réseau Ferroviaire Rapide EIB CM Tunisia 11/11/2016 Monitoring
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 12/10/2016 Monitoring
CA CCFL Reventazon Hydropower EIB CM Costa Rica 28/09/2016 Closed With Outputs
Grand Contournement Ouest de Strasbourg EIB CM France 19/07/2016 Monitoring
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 19/06/2016 Monitoring
Réseau Ferroviaire Rapide EIB CM Tunisia 06/04/2016 Monitoring
Port-Disaster Infrastructure Reconstruction EIB CM Madagascar 06/08/2019 Closed With Outputs
Mariscina County Waste Management EIB CM Croatia 06/05/2019 Closed With Outputs
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 15/04/2019 Monitoring
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 04/03/2019 Monitoring
Kharkiv Metro Expansion EIB CM Ukraine 22/01/2019 Monitoring
Nenskra HPP EIB CM Georgia 01/06/2018 Monitoring
Castilla y Leon Climate Change EIB CM Spain 01/06/2018 Closed With Outputs
D4R7 Slovakia PPP EIB CM Slovakia 31/08/2018 Monitoring
Nepal Power System Expansion EIB CM Nepal 08/10/2018 Monitoring
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 19/12/2018 Closed With Outputs
Ukraine Urban Public Transport EIB CM Ukraine 31/08/2020 Closed With Outputs
Pune Metro Rail EIB CM India 28/08/2020 Closed With Outputs
GEEREF - Akiira Geothermal Power Plant EIB CM Kenya 03/06/2020 Closed With Outputs
GEEREF - Akiira Geothermal Power Plant EIB CM Kenya 03/06/2020 Closed With Outputs
Mariscina County Waste Management EIB CM Croatia 28/05/2020 Monitoring
Lega Dembi Gold EIB CM Ethiopia 25/03/2020 Closed With Outputs
Budapest Airport Concession (CAPEX Plan) EIB CM Hungary 02/03/2020 Monitoring
Flood Protection Measures EIB CM Greece 23/07/2021 Monitoring
Flood Protection Measures EIB CM Greece 12/07/2021 Monitoring
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 25/02/2021 Monitoring
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 08/03/2021 Monitoring
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 08/03/2021 Monitoring
Flood Protection Measures EIB CM Greece 21/09/2021 Monitoring
Small Hydropower Projects (Serbia) EIB CM Serbia 25/01/2022 Monitoring
S4 Deviation Zarzis EIB CM Tunisia 16/11/2021 Monitoring
Bangalore Metro Rail Project - Line R6 EIB CM 24/03/2022 Monitoring
Regional Mombasa Port Access Road EIB CM Kenya 19/02/2018 Monitoring
Regional Mombasa Port Access Road EIB CM Kenya 02/03/2018 Monitoring
Nenskra HPP EIB CM Georgia 09/03/2018 Closed With Outputs
Curtis Biomass Power Generation Plant EIB CM Spain 26/03/2019 Closed With Outputs
African Lion Mining Fund III EIB CM Mauritius 03/03/2019 Closed With Outputs
Corridor Cotier EIB CM Senegal 03/03/2019 Closed With Outputs
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Food and Agriculture Health and Quality Management Program (CCLIP) IDB MICI Argentina 12/01/2012 Closed With Outputs
Development of the Industry of Products of the Vegetable Sponge IDB MICI Paraguay 10/02/2010 Closed With Outputs
Multiphase Development Infrastructure Program: Support Production in Entre Rios IDB MICI Argentina 28/06/2010 Closed With Outputs
Curitiba's Sustainable Urban Mobility Program — Request II IDB MICI Brazil 26/07/2023 Monitoring
Enhancing the Ecosystem for Entrepreneurship and Innovation in Bolivia — Request II IDB MICI Bolivia 05/07/2023 Monitoring
International Finance Corporation and Multilateral Investment Guarantee Agency CAO Complaints IAM Country Date Filed Status
AD Hydro Power Limited-01/Himachal Pradesh IFC CAO India 01/10/2004 Closed With Outputs
Agrokasa-01/Ica IFC CAO Peru 02/06/2009 Closed With Outputs
Alqueria-01/Cajica IFC CAO Colombia 11/04/2013 Closed With Outputs
Ambuklao-Binga Hydroelectric Power-01/Binga IFC CAO Philippines 01/06/2008 Closed With Outputs
Assan Aluminium-01/Dilovasi IFC CAO Turkey 01/10/2008 Closed With Outputs
Atul Ltd.-01/Gujarat IFC CAO India 01/06/2006 Closed With Outputs
BTC Pipeline-14/Vale IFC CAO Georgia 08/08/2004 Closed With Outputs
BTC Pipeline-17/Tadzrisi IFC CAO Georgia 10/12/2004 Closed With Outputs
BTC Pipeline-22/Tsemi IFC CAO Georgia 24/06/2005 Closed With Outputs
BTC Pipeline-29/Tsalka IFC CAO Georgia 03/08/2006 Closed With Outputs
BTC Pipeline-30/Vale IFC CAO Georgia 20/08/2007 Closed With Outputs
BTC Pipeline-32/Vale IFC CAO Georgia 01/08/2008 Closed With Outputs
BTC Pipeline-33/Vale IFC CAO Georgia 30/05/2011 Closed With Outputs
CIFI-01/Hidro Santa Cruz IFC CAO Guatemala 15/07/2015 Monitoring
Cambodia Airport II-01/Preah Sihanouk IFC CAO Cambodia 11/12/2009 Closed With Outputs
Empresa Electrica Pangue S.A.-01/Upper Bio-Bio Watershed IFC CAO Chile 01/08/2000 Closed With Outputs
Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed IFC CAO Chile 01/07/2002 Closed With Outputs
Harmon Hall-01/Mexico IFC CAO Mexico 22/11/2011 Closed With Outputs
Interagua-01/Guayaquil IFC CAO Ecuador 01/01/2008 Closed With Outputs
KEK-01/Prishtina IFC CAO Kosovo 25/08/2011 Closed With Outputs
Lukoil Overseas-01/Berezovka IFC CAO Kazakhstan 01/09/2004 Closed With Outputs
Nicaragua Sugar Estates Limited-01/Leon and Chinandega IFC CAO Nicaragua 01/03/2008 Closed With Outputs
PNG SEZ-01/Madang Province IFC CAO Papua New Guinea 01/07/2011 Closed With Outputs
Rainforest Ecolodge Linkages-01/Deniyaya IFC CAO Sri Lanka 20/08/2009 Closed With Outputs
Russkiy Mir II-03/Taman IFC CAO Russia 01/09/2008 Closed With Outputs Outside Process
Standard Profil-01/Duzce IFC CAO Turkey 01/09/2008 Closed With Outputs
Wilmar Group-01/West Kalimantan IFC CAO Indonesia 01/07/2007 Closed With Outputs
Wilmar Group-02/Sumatra IFC CAO Indonesia 01/12/2008 Closed With Outputs
Yanacocha-01/Cajamarca IFC CAO Peru 01/12/2000 Closed With Outputs
Yanacocha-02/Cajamarca IFC CAO Peru 01/03/2001 Closed With Outputs
Yanacocha-03/Cajamarca IFC CAO Peru 01/03/2006 Closed With Outputs
Bidco Bev. & Det.-03/ Kalangala IFC CAO Uganda 13/01/2017 Closed With Outputs
Bidco Bev. & Det.-01/Thika IFC CAO Kenya 10/06/2016 Monitoring
Egyptian Indian Polyester Company - Sokhna-02/India IFC CAO Egypt 20/08/2017 Closed With Outputs
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Monitoring
Rajamandala Hydropower Project-01/Bantarcaringin Kampong IFC CAO Indonesia 16/05/2016 Closed With Outputs
Valor-01/Sao Paulo IFC CAO Brazil 12/03/2021 Closed With Outputs
Benban Solar-01 IFC CAO Egypt 08/06/2022 Monitoring
Development Finance Corporation OA Complaints IAM Country Date Filed Status
Baku - Tbilisi - Ceyhan Pipeline OPIC OA Georgia 01/03/2006 Closed With Outputs
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
Floods Response and Recovery in Bosnia and Herzegovina UNDP SECU Bosnia and Herzegovina 06/04/2016 Closed With Outputs
Fortalecimiento institucional para la gestion basada en resultados del Ministerio de Relaciones Exte UNDP SECU Panama 15/08/2017 Closed With Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Cartagena Water Supply, Sewerage and Environmental Management Project WB Panel Colombia 20/04/2004 Closed With Outputs
Coal Sector Mitigation Project and Coal Sector Rehabitation Project WB Panel India 21/06/2001 Closed With Outputs
Electricity Expansion Project WB Panel Kenya 26/10/2014 Closed With Outputs
Eskom Investment Support Project WB Panel South Africa 06/04/2010 Closed With Outputs
Forest Concession Management and Control Pilot Project WB Panel Cambodia 28/01/2005 Closed With Outputs
Land Administration Project WB Panel Honduras 03/01/2006 Closed With Outputs
Land Management and Administration Project WB Panel Cambodia 04/09/2009 Closed With Outputs
National Drainage Program Project WB Panel Pakistan 10/09/2004 Closed With Outputs
Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta) WB Panel Argentina, Paraguay 17/05/2002 Closed With Outputs
Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project WB Panel Cameroon 25/09/2002 Closed With Outputs
Power Sector Generation and Restructuring Project WB Panel Albania 30/04/2007 Closed With Outputs
Private Power Generation Project WB Panel Uganda 05/03/2007 Closed With Outputs
Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request WB Panel Argentina 13/09/2007 Closed With Outputs
Second Urban Environment Sanitation Project WB Panel Ghana 16/08/2007 Closed With Outputs
Smallholder Agriculture Development Project WB Panel Papua New Guinea 08/12/2009 Closed With Outputs
West African Gas Pipeline Project WB Panel Ghana, Nigeria 27/04/2006 Closed With Outputs