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Turkiye: Izmir Water and Sewerage Administration

Issues

Biodiversity

Description: Complaint raises concerns about impacts on plant or animal species in the natural environment.

Complaints with this Issue: 137

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Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 373

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 516

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Environmental

Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 414

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 362

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Pollution

Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 237

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Water

Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 201

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 1183

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Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: FY22/06

Date Filed: Dec. 15, 2021

Status: Active

Complaint Stages

Filing

Dec. 15, 2021

Filing

Status:

Start Date: Dec. 15, 2021

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

Dec. 15, 2021 -

Jan. 18, 2022

Eligibility

Status: Closed With Output

Start Date: Dec. 15, 2021

End Date: Jan. 18, 2022

Dispute Resolution

Jan. 18, 2022

Dispute Resolution

Status: Not Undertaken

Explanation: Forwarded to other body within bank; Addressed outside process, Management is addressing or has addressed concerns

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Forwarded to other body within bank

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Complaint not yet reached stage

Closed

Not Closed

Timeline