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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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Project Filters

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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Flood Emergency Reconstruction and Resilience Project ADB SPF CRP Pakistan 02/06/2018 Closed Without Outputs
Sustainable Urban Development Investment Program - Tranche 1 ADB SPF CRP Armenia 08/01/2018 Closed With Outputs Outside Process
Clean Energy and Network Efficiency Improvement Project ADB SPF CRP Sri Lanka 31/07/2017 Closed Without Outputs
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 29/03/2017 Closed Without Outputs
Uttarakhand State-Road Investment Program - Tranche 3 ADB SPF CRP India 23/10/2016 Closed Without Outputs
Tanahu Hydropower Project ADB SPF CRP Nepal 17/07/2018 Closed Without Outputs
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 05/09/2018 Closed Without Outputs
Peshawar Sustainable Bus Rapid Transit Corridor ADB SPF CRP Pakistan 07/02/2018 Closed Without Outputs
French Development Agency ESCM Complaints IAM Country Date Filed Status
Pune Metro Railway AFD ESCM India 02/07/2019 Active
Pune Metro Railway 2 AFD ESCM India 02/07/2019 Active
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
Unknown FMO Kenia Energy Project DEG/FMO/PR ICM Kenya 06/06/2015 Closed Without Outputs
Unknown FMO Georgia Finance Project DEG/FMO/PR ICM Georgia 15/12/2015 Closed Without Outputs
Unknown DEG Russia Finance Project DEG/FMO/PR ICM Russia 27/11/2015 Closed Without Outputs
Unknown FMO Jordan Energy Project DEG/FMO/PR ICM Jordan 19/07/2019 Closed Without Outputs
Unknown FMO Uganda Energy Project DEG/FMO/PR ICM Uganda 23/08/2021 Closed Without Outputs
Unknown FMO Jordan Energy Project DEG/FMO/PR ICM Jordan 30/08/2021 Closed Without Outputs
Unknown FMO Ukraine Energy Project DEG/FMO/PR ICM Ukraine 16/09/2021 Closed Without Outputs
Unknown FMO Kenya Energy Project DEG/FMO/PR ICM Kenya 17/02/2022 Closed Without Outputs
Unknown FMO Kenya Energy Project DEG/FMO/PR ICM Kenya 04/08/2022 Closed Without Outputs
Unknown DEG Uzbekistan Finance Project DEG/FMO/PR ICM Uzbekistan 13/12/2022 Closed Without Outputs
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
IPAM Case 202309 EBRD IPAM 03/08/2023 Active
European Bank for Reconstruction and Development IRM Complaints IAM Country Date Filed Status
Unknown IRM 1 EBRD IRM 27/06/2005 Closed Without Outputs
Unknown IRM 2 EBRD IRM 27/06/2005 Closed Without Outputs
Unknown IRM 3 EBRD IRM 27/06/2005 Closed Without Outputs
Unknown IRM 5 EBRD IRM 27/06/2005 Closed Without Outputs
Unknown IRM 4 EBRD IRM 27/06/2005 Closed Without Outputs
Unknown IRM 6 EBRD IRM 28/06/2005 Closed Without Outputs
Unknown IRM 7 EBRD IRM 29/06/2005 Closed Without Outputs
Unknown IRM 8 EBRD IRM 29/06/2005 Closed Without Outputs
European Bank for Reconstruction and Development PCM Complaints IAM Country Date Filed Status
Unknown PCM 32 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 33 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 34 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 35 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 36 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 37 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 38 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 39 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 40 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 41 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 42 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 43 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 44 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 45 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 46 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 47 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 48 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 49 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 50 EBRD PCM 01/01/2013 Closed Without Outputs
Unknown PCM 51 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 52 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 53 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 54 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 55 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 56 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 57 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 58 EBRD PCM 01/01/2014 Closed Without Outputs
Unknown PCM 59 EBRD PCM 01/01/2014 Closed Without Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
AES Sonel - Electricity Supply, Cameroun EIB CM Cameroon 21/01/2014 Closed With Outputs
Gazela Bridge EIB CM Serbia 19/03/2009 Closed With Outputs
KTK Motorway PPP EIB CM Greece 18/05/2011 Closed With Outputs
Terminal Contenedores Cadiz - Confirmatory EIB CM Spain 16/07/2013 Closed With Outputs
Grand Contournement Ouest de Strasbourg EIB CM France 12/04/2018 Monitoring
Trans Adriatic Pipeline EIB CM Greece 04/02/2018 Closed With Outputs
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 21/07/2017 Closed With Outputs
Pune Metro Rail EIB CM India 02/09/2019 Closed With Outputs
Trans Adriatic Pipeline EIB CM Greece 01/06/2018 Closed With Outputs
Mariscina County Waste Management EIB CM Croatia 28/05/2020 Monitoring
Lana River Front - Urban Redevelopment EIB CM Albania 28/10/2019 Closed With Outputs
AQP-Water Sector Upgrade Southern Italy EIB CM Italy 25/07/2021 Closed With Outputs
Warsaw Ring Road, Poland EIB CM Poland 13/07/2010 Closed With Outputs
S7 Expressway (Voivodship border and the end of the Radom bypass) EIB CM Poland 12/12/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 19/02/2018 Monitoring
Mariscina County Waste Management Centre EIB CM Croatia 16/09/2019 Closed With Outputs
Trans Adriatic Pipeline EIB CM Greece 25/01/2018 Closed With Outputs
Zenata Urban Development EIB CM Morocco 06/03/2023 Closed With Outputs Outside Process
Nenskra HPP EIB CM Georgia 09/03/2018 Closed With Outputs
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
CariSal IDB MICI Trinidad and Tobago 01/04/2012 Closed Without Outputs
Estrada Nova Watershed Sanitation Program (PROMABEN) IDB MICI Brazil 22/09/2014 Closed Without Outputs
Integrated Urban Development and Social Inclusion Program of Aracaju IDB MICI Brazil 18/08/2014 Closed Without Outputs
Loan for Dinant Corporation S.A. of C.V. IDB MICI Honduras 27/01/2014 Closed Without Outputs
Rural Economic Development IDB MICI Guatemala 01/12/2013 Closed Without Outputs
Water Infrastructure: Northern Provinces Development IDB MICI Argentina 01/11/2012 Closed Without Outputs
CRIAR Project Preparation IDB MICI Bolivia 01/01/2012 Closed Without Outputs
Unknown MICI 2 IDB MICI Mexico 01/05/2013 Closed Without Outputs
International Finance Corporation and Multilateral Investment Guarantee Agency CAO Complaints IAM Country Date Filed Status
CAMIF-01/ Intibuca IFC CAO Honduras 09/10/2013 Closed Without Outputs
Mumbai Railway Vikas-01/ IFC CAO India 01/01/2013 Closed Without Outputs
Nigeria: XXX-01/Mbaise IFC CAO Nigeria 08/07/2014 Closed Without Outputs
Turkey: HKA-01/Istanbul IFC CAO Turkey 02/12/2014 Closed Without Outputs
Ukraine: VAB-01 IFC CAO Ukraine 29/01/2015 Closed Without Outputs
Madagascar: Ambatovy-02 IFC CAO Madagascar 04/02/2015 Closed Without Outputs
Nigeria: Azura Edo-01/Edo IFC CAO Nigeria 17/02/2015 Closed Without Outputs
India: Cement Sector Report-01 IFC CAO India 02/03/2015 Closed Without Outputs
Jordan: Amman East Power Plant-01/Amman IFC CAO Jordan 11/04/2015 Closed Without Outputs
Honduras: Gualcarque Hydro Project-01 IFC CAO Honduras 27/04/2015 Closed Without Outputs
Honduras: Multiple IFC CAO Honduras 27/04/2015 Closed Without Outputs
Sri Lanka: Wilpattu Forest Network-01/Sri Lanka IFC CAO Sri Lanka 22/06/2015 Closed Without Outputs
Cameroon: AES Sonel-03/Doula IFC CAO Cameroon 28/07/2015 Closed Without Outputs
Bangladesh: SIPP-NJLIP-01/Bangladesh IFC CAO Bangladesh 21/10/2015 Closed Without Outputs
West Africa: Socfin-01/Cameroon IFC CAO West Africa 23/11/2015 Closed Without Outputs
Egypt: Sonker Bunkering-01/Sheikh Zayed City IFC CAO Egypt 11/01/2016 Closed Without Outputs
Armenia: Irrigation System Enhancement Project IFC CAO Armenia 08/03/2016 Closed Without Outputs
Nigeria: Delta State-01/Asaba IFC CAO Nigeria 17/03/2016 Closed Without Outputs
West Africa: Socfin-02/Cameroon IFC CAO West Africa 28/04/2016 Closed Without Outputs
Ethiopia: Transport Sector Project-01/Mizam Dima IFC CAO Ethiopia 29/04/2016 Closed Without Outputs
Afghanistan: SCRTFP-01/Kabul IFC CAO Afghanistan 02/05/2016 Closed Without Outputs
Tunisia: Petroleum Company-01 IFC CAO Tunisia 11/05/2016 Closed Without Outputs
Pakistan: Institute of Business and Technology Karachi IFC CAO Pakistan 13/05/2016 Closed Without Outputs
Mali: Business Proposal-01/Bamako IFC CAO Mali 13/05/2016 Closed Without Outputs
India: Court Case-01/ IFC CAO India 13/05/2016 Closed Without Outputs
Tunisia: Petroleum Company-02 IFC CAO Tunisia 16/05/2016 Closed Without Outputs
Nigeria: Access Bank IFC CAO Nigeria 01/06/2016 Closed Without Outputs
Indonesia: Kemendesa-01 IFC CAO Indonesia 20/06/2016 Closed Without Outputs
Pakistan: China Three Gorges-01/ IFC CAO Pakistan 20/06/2016 Closed Without Outputs
India: JNPT-01/Raigad District IFC CAO India 08/07/2016 Closed Without Outputs
Uganda: Bidco-02 IFC CAO Uganda 08/07/2016 Closed Without Outputs
Peru: Compañía Minera Antamina S.A.-04/ IFC CAO Peru 15/08/2016 Closed Without Outputs
Nigeria: Access Bank-02 IFC CAO Nigeria 22/08/2016 Closed Without Outputs
Myanmar: EHSS IFC CAO Myanmar 07/10/2016 Closed Without Outputs
Egypt: Upper Egypt Local Dev Project IFC CAO Egypt 19/10/2016 Closed Without Outputs
Pakistan: Water Sector Capacity Building Project IFC CAO Pakistan 14/11/2016 Closed Without Outputs
Ghana: Quantum Terminal-01 IFC CAO Ghana 30/11/2016 Closed Without Outputs
Paraguay: President Energy-01 IFC CAO Paraguay 01/12/2016 Closed Without Outputs
France: Total-01/Yemen IFC CAO France 12/12/2016 Closed Without Outputs
Vietnam: VI (Vietnam Investments) Fund I, L.P.-01/Ho Chi Minh City IFC CAO Vietnam 27/12/2016 Closed Without Outputs
Cameroon: MTN Group-01/Bamenda IFC CAO Cameroon 25/01/2017 Closed Without Outputs
Peru: Yanacocha 08/Cajamarca IFC CAO Peru 27/01/2017 Closed Without Outputs
Kyrgyz Republic: Manas Management Company/Manas Airport IFC CAO Kyrgyzstan 10/02/2017 Closed Without Outputs
Myanmar: Ban Chaung Coal Mine-01 IFC CAO Myanmar 19/04/2017 Closed Without Outputs
Uganda: Isimba Dam-01 IFC CAO Uganda 20/04/2017 Closed Without Outputs
Jamaica: Logistics Hub-01 IFC CAO Jamaica 29/06/2017 Closed Without Outputs
Kenya/Financial Intermediaries 01 IFC CAO Kenya 26/04/2019 Closed Without Outputs
Albania: Bankers Petroleum-02 IFC CAO Albania 10/06/2019 Closed Without Outputs
Peru: Yanacocha-12/Cajamarca IFC CAO Peru 20/08/2019 Closed Without Outputs
Brazil: Klabin Growth 01/California IFC CAO Brazil 03/10/2019 Closed Without Outputs
Israel: Leviathan Gas Field Development-01/Isreal IFC CAO Israel 08/10/2019 Closed Without Outputs
Nigeria: Synergy Capital IFC CAO Nigeria 10/02/2020 Closed Without Outputs
Madagascar: Airports Madagascar IFC CAO Madagascar 11/03/2020 Closed Without Outputs
Indonesia: Raiffeisent Bank International (RBI) IFC CAO Indonesia 03/06/2020 Closed Without Outputs
Brazil: BNDES-01 IFC CAO Brazil 17/08/2020 Closed Without Outputs
Kenya: KEPSA-01 IFC CAO Kenya 02/11/2020 Closed Without Outputs
USA: Terra-Pay IFC CAO United States 23/12/2020 Closed Without Outputs
Pakistan: Gulpar Hydro IFC CAO Pakistan 24/02/2021 Closed Without Outputs
Madagascar: QIT Madagascar Minerals IFC CAO Madagascar 08/03/2021 Closed Without Outputs
Sri Lanka: Rumassala-01/Galle IFC CAO Sri Lanka 15/03/2021 Closed Without Outputs
West Bank and Gaza: Al-Jebrini-01/Hebron IFC CAO Gaza, West Bank 05/04/2021 Closed Without Outputs
Kenya: Bridge International Academies-05 IFC CAO Kenya 20/04/2021 Closed Without Outputs
India: Cremer-01 IFC CAO India 06/05/2021 Closed Without Outputs
Costa Rica: Banco Cathay IFC CAO Costa Rica 21/06/2021 Closed Without Outputs
Kenya: Kipeto Energy/ IFC CAO Kenya 24/04/2023 Closed Without Outputs
Japan International Cooperation Agency EEG Complaints IAM Country Date Filed Status
Hanoi City Urban Railway Construction Project: (Nam Thang Long - Tran Hung Dao Section (Line 2)) JICA EEG Vietnam 08/10/2014 Closed Without Outputs