×
Export Data
Goal

We are in the process of designing export functionality for the site. Please share your thoughts, questions, and use cases with us below.

Name
Email
Comments

Please select this quarter to add involved staff

To-Do's

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Register / Login

Complaint Pathfinder

AC Helpdesk

Complaint Builder

Visualize Complaint List Complaint Map Document Search

Policy Comparison Tool

Research Library

Loading...

Sector: Community capacity and developmentx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Visualize View as List View as Map Advanced Filter Export
Showing 131 Complaints
Filters

Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)
Has Commitments
Commitment Status
Community Facing Commitments
Institution Facing Commitments

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Clear
Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Community Empowerment for Rural Development Project ADB SPF CRP Indonesia 21/02/2005 Closed With Outputs
Decentralized Rural Infrastructure and Livelihood Project ADB SPF CRP Nepal 10/11/2014 Closed With Outputs
GMS Mekong Tourism Development Project ADB SPF CRP Vietnam 13/12/2006 Closed Without Outputs
National Capital Region Urban Infrastructure Financing Facility - Tranche 1 ADB SPF CRP India 18/02/2015 Closed Without Outputs
Strengthening the Capacity of Pacific Developing Member Countries to Respond to Climate Change ADB SPF CRP Regional 01/08/2012 Closed Without Outputs
Urban and Environmental Improvement Project ADB SPF CRP Nepal 11/01/2007 Closed Without Outputs
Northern Province Sustainable Fisheries Development Project ADB SPF CRP Sri Lanka 24/02/2019 Closed Without Outputs
Responsive COVID-19 Vaccines for Recovery Project under the Asia Pacific Vaccine Access Facility ADB SPF CRP Sri Lanka 30/06/2021 Closed Without Outputs
Yunnan Lincang Border Economic Cooperation Zone Development Project ADB SPF CRP China 21/06/2021 Closed Without Outputs
Supporting National Development Planning toward Recovery from COVID-19 ADB SPF CRP Sri Lanka 27/01/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 26/01/2021 Closed With Outputs Outside Process
Emergency Assistance Project ADB SPF CRP Bangladesh 21/01/2021 Closed With Outputs Outside Process
Jalalpur Irrigation Project & Greater Thal Canal Irrigation Project ADB SPF CRP Pakistan 31/12/2021 Closed Without Outputs
Punjab Intermediate Cities Improvement Investment Project ADB SPF CRP Pakistan 13/10/2022 Monitoring
Shapoorji Affordable Housing Project ADB SPF CRP India 27/01/2023 Closed Without Outputs
Karnataka Integrated and Sustainable Water Resources Management Investment Program - Project 1 ADB SPF CRP India 13/02/2023 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 28/10/2021 Closed With Outputs Outside Process
Jalalpur Irrigation Project ADB SPF CRP Pakistan 01/08/2020 Closed With Outputs Outside Process
Karnataka Integrated and Sustainable Water Resources Management Investment Program - Project 1 ADB SPF CRP India 13/02/2023 Closed Without Outputs
Shapoorji Affordable Housing Project ADB SPF CRP India 27/01/2023 Closed Without Outputs
Nuts and Fruits in Hilly Areas Project ADB SPF CRP Nepal 08/09/2023 Closed Without Outputs
Rural Connectivity Improvement Project - Additional Financing ADB SPF CRP Nepal 23/06/2023 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 17/09/2023 Closed Without Outputs
Maharashtra Rural Connectivity Improvement Project ADB SPF CRP India 01/01/2024 Closed Without Outputs
Second Power Transmission Enhancement Investment Program - Tranche 1 ADB SPF CRP Pakistan 19/03/2018 Closed Without Outputs
Polytechnics Education Development Project ADB SPF CRP Indonesia 04/04/2018 Closed Without Outputs
Infrastructure Development Investment Program for Tourism - Tranche 4 ADB SPF CRP India 29/05/2018 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 05/06/2018 Closed Without Outputs
Skills for Employment Project ADB SPF CRP Mongolia 28/06/2018 Closed Without Outputs
FATA Rural Development Project (Request for Information) ADB SPF CRP Pakistan 09/11/2018 Closed Without Outputs
Northern Province Sustainable Fisheries Development Project (PDA) ADB SPF CRP Sri Lanka 10/12/2018 Closed Without Outputs
Irrigated Agriculture Improvement Project ADB SPF CRP Cambodia 18/09/2019 Closed Without Outputs
Ensuring Inclusiveness and Service Delivery for Persons with Disabilities Project ADB SPF CRP Mongolia 01/04/2025 Closed Without Outputs
Irrigated Agriculture Improvement Project ADB SPF CRP Cambodia 20/11/2021 Closed Without Outputs
Skills for Employment Project ADB SPF CRP Mongolia 03/01/2022 Closed Without Outputs
Madhya Pradesh Skills Development Project ADB SPF CRP India 07/02/2022 Closed Without Outputs
Madhya Pradesh Skills Development Project ADB SPF CRP India 17/04/2022 Closed Without Outputs
Madhya Pradesh Skills Development Project ADB SPF CRP India 08/06/2022 Closed Without Outputs
Madhya Pradesh Skills Development Project ADB SPF CRP India 12/06/2022 Closed Without Outputs
Rajasthan Urban Infrastructure Development Project ADB SPF CRP India 02/07/2022 Closed Without Outputs
Madhya Pradesh Skills Development Project ADB SPF CRP India 02/07/2022 Closed Without Outputs
Maharashtra Rural Connectivity Improvement Project ADB SPF CRP India 13/09/2022 Closed Without Outputs
Tashkent Province Sewerage Improvement Project ADB SPF CRP Uzbekistan 10/10/2022 Closed Without Outputs
French Development Agency ESCM Complaints IAM Country Date Filed Status
Urban Renovation Project, Central Africa AFD ESCM 29/01/2021 Closed With Outputs Outside Process
African Development Bank IRM Complaints IAM Country Date Filed Status
African Guarantee Fund AfDB IRM France 01/03/2017 Closed Without Outputs
Reconstruction Effort for Communities in Central African Republic AfDB IRM Central African Republic 01/02/2017 Closed Without Outputs
Youth Agribusiness Entrepreneurship Program AfDB IRM Morocco 01/06/2016 Closed Without Outputs
Urban Water and Sanitation Improvement Project in Oyo and Taraba States AfDB IRM Nigeria 01/04/2015 Closed Without Outputs
Support to the Evaluation of the Poverty Reduction Strategy Project AfDB IRM Republic of Congo 01/11/2014 Closed Without Outputs
Trans-Sahara Optic Fiber Backbone Project AfDB IRM Niger 05/03/2020 Closed Without Outputs
Support to Science and Technology Education Project (SSTEP)- Copperbelt University AfDB IRM Zambia 21/06/2019 Closed Without Outputs
Wadelai Irrigation Scheme Project under the Farm Income Enhancement and Forestry Conservation Project – Phase 2 (FIEFOC-2 ) AfDB IRM Uganda 06/10/2021 Active
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
Southeast Europe Equity Fund II EBRD IPAM Regional 02/08/2017 Closed With Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
Zenata Urban Development Project EIB CM Morocco 01/02/2022 Active
Zenata Urban Development Project EIB CM Morocco 28/04/2022 Closed With Outputs Outside Process
Zenata Urban Development Project EIB CM Morocco 06/05/2022 Monitoring
Zenata Urban Development Project EIB CM Morocco 06/06/2022 Closed With Outputs
Zenata Urban Development Project EIB CM Morocco 15/10/2022 Closed Without Outputs
Zenata Urban Development Project EIB CM Morocco 17/10/2022 Closed With Outputs Outside Process
Zenata Urban Development Project EIB CM Morocco 26/10/2022 Closed Without Outputs
Zenata Urban Development Project EIB CM Morocco 03/11/2022 Monitoring
Tomato Processing Line EIB CM Ukraine 08/09/2021 Closed Without Outputs
AQP-Water Sector Upgrade Southern Italy EIB CM Italy 25/07/2021 Closed With Outputs
Zenata Urban Development EIB CM Morocco 06/03/2023 Closed With Outputs Outside Process
Zenata Urban Development EIB CM Morocco 11/04/2023 Closed With Outputs
Zenata Urban Development EIB CM Morocco 15/04/2023 Monitoring
Zenata Urban Development EIB CM Morocco 10/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 14/06/2023 Monitoring
Zenata Urban Development EIB CM Morocco 12/08/2023 Active
Zenata Urban Development EIB CM Morocco 11/09/2023 Active
Zenata Urban Development EIB CM Morocco 13/09/2023 Active
Zenata Urban Development EIB CM Morocco 03/10/2023 Active
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Bayport Colombia: Financial Inclusion for BOP Public Employees IDB MICI Colombia 07/03/2015 Closed Without Outputs
Productive Infrastructure Program III IDB MICI Haiti 18/02/2015 Closed Without Outputs
Support for the Sustainable Development of the Interior IDB MICI Suriname 15/10/2013 Closed Without Outputs
Isolated Indigenous Peoples Reservations Regularization IDB MICI Peru 11/06/2018 Closed Without Outputs
Reconquista River Basin Environmental Sanitation Program IDB MICI Argentina 08/01/2018 Closed Without Outputs
Protection and Recovery of Cultural Heritage Assets Program IDB MICI Ecuador 26/07/2017 Closed Without Outputs
Program for the Institutional Strengthening of the office of the Comptroller General IDB MICI Colombia 21/08/2018 Closed Without Outputs
Rehabilitation and Housing Program of the Bañado Sur in Asunción (Barrio Tacumbú) IDB MICI Paraguay 27/11/2018 Closed Without Outputs
Maués Integrated Sanitation Program - PROSAIMAUÉS IDB MICI Brazil 12/09/2019 Closed Without Outputs
Project Viva Cidade 2 Environmental Revitalization and Urban Municipality Joinvi IDB MICI Brazil 29/05/2019 Closed Without Outputs
Reconquista River Basin Environmental Sanitation Program- Request III IDB MICI Argentina 07/05/2019 Monitoring
Reconquista River Basin Environmental Sanitation Program- Request II IDB MICI Argentina 04/04/2019 Closed Without Outputs
Plazalogística SA IDB MICI Argentina 11/02/2019 Closed Without Outputs
Program to Strengthen the National Early Warning System IDB MICI Ecuador 28/08/2020 Closed Without Outputs
Program Supporting Reforms to Increase Productivity in Peru (PE-L1223) IDB MICI Peru 16/10/2020 Closed Without Outputs
Water and Sanitation for Small Communities Program - Tranche II (PROAS II) (AR-L1289) IDB MICI Argentina 21/06/2021 Closed Without Outputs
Water and Sanitation Program for Metropolitan Areas IDB MICI Argentina 27/10/2021 Closed Without Outputs
Integrated Urban Solid Waste Management Program - Request IV IDB MICI Argentina 31/01/2022 Active
Reconquista River Sanitation Environmental Program - Request V IDB MICI Argentina 08/07/2022 Monitoring
General San Martín Railroad Improvement Project: Retiro-Pilar Branch Line IDB MICI Argentina 19/11/2022 Closed Without Outputs
National Irrigation Program with a Watershed Approach III (PRONAREC III) IDB MICI Bolivia 12/10/2021 Closed Without Outputs
Macambira-Anicuns Urban Environmental Program IDB MICI Brazil 24/08/2021 Closed Without Outputs
Environmental Sanitation, Macrodrainage, and Recovery Project for the Igarapes and the Banks of the Parauapebas River/PA IDB MICI Brazil 21/09/2021 Closed Without Outputs
National Tourism Development Program - PRODETUR Nacional-Rio de Janeiro IDB MICI Brazil 13/07/2022 Active
National Tourism Development Program in Bahia (PRODETUR NATIONAL-Bahia) IDB MICI Brazil 06/09/2022 Closed Without Outputs
Sao Jose dos Campos Urban Structuring Program - Request IV IDB MICI Brazil 12/01/2023 Closed Without Outputs
Sustainable Colombia Program IDB MICI Colombia 21/02/2023 Closed Without Outputs
Urban Upgrading and Revitalization Program IDB MICI Trinidad and Tobago 22/07/2022 Closed Without Outputs
Support to the Action Social Center of Music Prog. Phase II IDB MICI Venezuela 22/02/2022 Closed Without Outputs
International Finance Corporation and Multilateral Investment Guarantee Agency CAO Complaints IAM Country Date Filed Status
Lonmin-01/Vice President request IFC CAO South Africa 21/08/2012 Closed Without Outputs
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Monitoring
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Monitoring
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
Business Call to Action Alliance UNDP SECU Uganda 12/02/2016 Closed With Outputs
Floods Response and Recovery in Bosnia and Herzegovina UNDP SECU Bosnia and Herzegovina 06/04/2016 Closed With Outputs
Malawi National Registration and Identification System UNDP SECU Malawi 01/10/2017 Monitoring
Socio-economic development of communities around radioactive sites in Kyrgyzstan UNDP SECU Kyrgyzstan 10/09/2020 Monitoring
Funding Facility for Stabilization UNDP SECU Iraq 11/01/2021 Closed With Outputs Outside Process
Mozambique Recovery Facility UNDP SECU Mozambique 09/11/2021 Closed Without Outputs
MoU Between the United Nations Development Programme and Musina-Makhado Special Economic Zone UNDP SECU South Africa 07/06/2022 Active
Funding Facility for Stabilization UNDP SECU Iraq 05/09/2023 Active
World Bank Panel Complaints IAM Country Date Filed Status
Indigenous and Community Biodiversity Project (COINBIO) WB Panel Mexico 26/01/2004 Closed Without Outputs
Lake Victoria Environmental Management Project WB Panel Kenya 12/10/1999 Closed With Outputs
Land Reform and Poverty Alleviation Project, 2nd Request WB Panel Brazil 14/09/1999 Closed Without Outputs
Private Sector Development and Competitiveness Project (First Request) WB Panel Democratic Republic of Congo 25/02/2009 Closed With Outputs Outside Process
Second Urban Environment Sanitation Project WB Panel Ghana 16/08/2007 Closed With Outputs
Sustainable Agriculture and Rural Development Project WB Panel Paraguay 22/07/2014 Closed With Outputs Outside Process
Uttaranchal Decentralized Watershed Development Project WB Panel India 07/03/2007 Closed With Outputs Outside Process
Boosting Human Capital and Productivity Development Policy Financing with a Deferred Drawdown Option WB Panel Peru 13/10/2017 Closed Without Outputs
Private Power Generation, Water Management and Development, and Energy for Rural Transformation III (Second Request) WB Panel Uganda 19/09/2016 Monitoring
Private Power Generation, Water Management and Development, and Energy for Rural Transformation III WB Panel Uganda 20/06/2016 Monitoring
Upper Egypt Local Development Program for Results WB Panel Egypt 08/01/2019 Closed With Outputs Outside Process
Securing Uganda's Natural Resource Base In Protected Areas Project WB Panel Uganda 18/10/2021 Closed Without Outputs
West Africa Coastal Areas Resilience Investment Project (P162337) Global Environment Facility (GEF) (P092289) WB Panel Benin 31/10/2022 Closed Without Outputs
West Africa Coastal Areas Resilience Investment Project (P162337), Additional Financing (P176313) and Global Environment Facility (GEF) (P092289)(Togo) WB Panel Togo 04/08/2021 Monitoring
Private Sector Development and Competitiveness Project (Second Request) WB Panel Democratic Republic of Congo 19/02/2009 Closed With Outputs Outside Process
Private Sector Development and Competitiveness Project (Third Request) WB Panel Democratic Republic of Congo 07/12/2009 Closed With Outputs Outside Process