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Bridge International Academies-03/Kenya

Issues

Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 373

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Other

Description: Complaint raises concerns about impacts that do not fit in one of the other categories. Complaints about which there is no publicly available information regarding the issues raised are also included.

Complaints with this Issue: 235

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Sectors

Education

Description: Project relates to schooling at all levels, public or private, including support for policy reform, educational infrastructure, teachers, and broader acess to education.

Complaints in this Sector: 38

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Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: FY20/11

Date Filed: Feb. 16, 2020

Date Closed: Sept. 3, 2024

Status: Closed With Outputs

Description

In February 2020, CAO received a complaint from a parent of a student enrolled at Bridge International Academy Kwa Njenga Msq (Bridge), in Kenya, with support from the East Africa Centre for Human Rights (EACHRights), a Kenyan NGO. The complaint concerns the alleged electrocution and injury of her son while at school.

Complaint Stages

Filing

Feb. 16, 2020

Filing

Status:

Start Date: Feb. 16, 2020

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

Feb. 16, 2020 -

Jan. 7, 2021

Eligibility

Status: Closed With Output

Start Date: Feb. 16, 2020

End Date: Jan. 7, 2021

Dispute Resolution

Jan. 7, 2021 -

June 14, 2024

Dispute Resolution

Status: Closed With Output

Start Date: Jan. 7, 2021

End Date: June 14, 2024

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution so Compliance Review not offered

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Unknown

Closed

Sept. 3, 2024

Timeline

Documents

Name Category Description
CAO ASSESSMENT REPORT Dispute Resolution
CAO Cases Regarding IFC’s Investment in Bridge International Academies in Kenya Management Response
Joint Statement Community Response
Dispute Resolution Conclusion Report Dispute Resolution

Involved Groups

Name Complaints Group Type
East Africa Centre for Human Rights (EACHRights) 1 Local CSO

Commitments

Type Category Description Status
Unknown Unknown Confidential agreement Unknown

Related Complaints

Project IAM Country Date Filed Status
Bridge International Academies-02/Kenya IFC CAO Kenya 16/02/2020 Closed With Outputs
Bridge International Academies-04/Kenya Vice President Request IFC CAO Kenya 03/09/2020 Monitoring